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BANKING CARDS SUPPORT

Know what to do whenever you need to solve any situation related to your banking cards:


If your Mastercard / Visa card has been lost, stolen or misplaced, you must report immediately:

  • Telephone: 800 91 04 02 (personalized service 24h)
  • Fax: (00351) 21 427 04 08

If you are abroad, you must call (00351) 21 427 04 02 (personalized service 24h).




If you call 707 50 24 24 from fixed network, you will have a maximum cost of €0.10 per minute. If you choose to call us from the mobile network, the maximum cost per minute will be €0.25. To these values is added the respective VAT.

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