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Claiming expenses

How do I claim expenses under the Médis Health Plan?

1. Online, at

  • After you've logged in, go to the Clients webpage and select 'Despesas' and then select “Nova Despesa”;
  • Select the option “Digital”;
  • Enter your medical expenses details, as requested on the screen;
  • Make the upload of the invoices and other documentation needed or take a photo;
  • Hand in the original documents of your expenses at a Millennium bcp branch or post them to:
    Tagus Park, Edif. 10 - Piso 0
    2744 - 002 Porto Salvo

Claiming your expenses online has its advantages: refunds will be paid into the account linked to your Médis Health Plan up to 72 hours.

2. By post

Who can I talk to if I have a question about a Médis Health Plan claim?

To clear up any doubt call our Médis Line, open every working day from 8 am to 8 pm.