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Warning - Fraudulent e-mails - Do not open links

We were informed that several customers and non-customers of Millennium bcp have been getting e-mails, supposedly sent by the Portuguese post office CTT with the subject "(nome), você tem uma pacote" ("(name), you've got a package), stating that the company was unable to deliver a package on account of “erro no endereço de entrega" ("error on the delivery address").

Example of the e-mail sent:


This is another case of Phishing wherein, after you access the link sent, download and execute the file, a malware is installed that will adulterate the browsers when visiting bank websites.

When you try to open and after entering the Username, a webpage opens and requests that you enter 3 random Multichannel Code positions, stating that the data are incorrect. Then, the other 4 positions of the Code are requested, as well as the mobile phone information, namely maker, model and number.

Phishing Example:





We remind you once again that Millennium bcp's website is accessed using a Username and three random positions of the Multichannel Code and that Millennium bcp never requests any data concerning the Client's mobile phone, therefore any such request is a fraud attempt.

We remind you once again:

Phishing aims to, abusively, steal personal data through messages that take the user to fake websites, imitating those you usually access and requesting that you enter confidential data.

The malware (virus, Trojan horses, spyware or adware) also disguises the origin of the e-mail, making the recipient believe that the message is legitimate. However, if the e-mail is read and its contents are executed, third parties with malicious intents may gain control of your computer and of the information in it.
Therefore, and since danger will always be lurking around every inbox, we warn you once again that many of the e-mails (allegedly innocent) circulating may contain viruses (or other malware).

Thus, we advise you to remain vigilant and take some precautions, of which we highlight the following:
  • Analyse the e-mail you received before opening them, always confirming the source and the subject;
  • Avoid opening links to external websites and opening executable files;
  • Never provide personal information or data in an e-mail reply;
  • When accessing confidential access websites, check the address and make sure you are on a secure webpage (https:// + lock);
  • Install (if you haven't done so yet) an antivirus software and update it regularly.

Remember: your computer's protection depends on you!

You can read all the Security information available here. ​​

If you ever find something out of place at or if you need further information
please contact us using Banco Mail or, alternatively, by telephone on
918272424 / 935222424 / 965992424 (domestic call)
or +351210052424 (international call).

The cost of the calls depends on the specific prices agreed by you with your telecommunication operator.​