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False messages using the name Apple

We have been alerted that several Clients and non Clients received e-mail messages supposedly sent by Apple with the subject "Your Account Apple Has Been Disabled Please Check Your Information", requesting that the user urgently opens a link or otherwise the User's Account will be permanently closed.

Example of the e-mail sent:


It represents another case of Phishing wherein when you open the link, a page appears requesting that you fill in personal information, as well as your credit card number.

We remind you that Phishing aims to, abusively, steal/confirm personal data through messages that take the user to fake websites, imitating those you usually access and requesting that you enter confidential data.

Therefore, and since danger will always be lurking around every inbox, we warn you that many of the e-mails (allegedly innocent) circulating may contain viruses (or other malware) and suggest that you:

  • Analyse the e-mails you receive before opening them, always confirming the source and the subject, if possible with the issuer;
  • Avoid opening links to external websites as well as opening executable files;
  • Never provide personal information or data in an e-mail reply;
  • When opening confidential access websites, check the address and make sure you are on a secure webpage (https:// + lock);
  • Install (if you haven't done so yet) an antivirus software and update it regularly.


Remember: The protection of your assets and of your computer depends on you!

You can read all the Security information here. (Companies)
You can read all the security information here. (Individuals) ​

If you ever find something out of place at or if you need further information
please contact us using Banco Mail or, alternatively, by telephone on
918272424 / 935222424 / 965992424 (domestic call)
or +351210052424 (international call).

The cost of the calls depends on the specific prices agreed by you with your telecommunication operator.​