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E-mail access codes stolen

Should you get an e-mail in English or Portuguese (usually with spelling errors and bad grammar), supposedly sent by an acquaintance, relative or friend, asking you to open a link to view documents, photos, videos, etc, beware! You should contact the sender and confirm if the message is real.

Here are some examples of fake messages you may get from people you know:



Actually, these links may open fake pages that show the various logos of webmail providers. The webpage then requests that you choose your e-mail provider and enter your username and password.



After you enter the data on the fake website you are directed to real website of the webmail provider where you are again asked to enter the access codes.

This is another type of Phishing that aims to steal e-mail access codes for various purposes, among which the most common are:

  • Sending malware (malicious software such as viruses) to all your contacts using your e-mail account;
  • Asking your contacts for financial "aid", pretending to be you and using your e-mail account;
  • Or, if you use e-mail to contact your bank, a thieve can use it to ask, on your behalf, for confidential information and/or domestic or international transfer requests.

Please be aware that Phishing aims to, abusively, steal personal data through messages that take the user to fake websites, or to download and install malware, therefore please consider reading our Security Newsletter "Fraudulent e-mails", posted in the Security webpage on May 2014.

Should you suspect that your e-mail account was used by third parties, we suggest that you immediately alter the password and, if possible, send an e-mail to all your contacts to warn them of the situation.

Remember: The protection of your assets and of your computer depends on you!

You can read all the Security information available here. (Companies)

You can read all the Security information available here. (Individuals)​

If you ever find something out of place at or if you need further information
please contact us using Banco Mail or, alternatively, by telephone on
918272424 / 935222424 / 965992424 (domestic call)
or +351210052424 (international call).

The cost of the calls depends on the specific prices agreed by you with your telecommunication operator.​