Open your account
in a few minutes

Only available with a Portuguese Citizen Card

Open account Resume process


Before you begin, remember that:

You must be over 18 years old and have a Portuguese Citizen Card

You must attach a proof of address and employment (or student/unemployed)

To make the video call, you must have good light and sound conditions (available on weekdays from 8am to 11pm and non-working days from 10am to 6pm)

At the end, you must transfer 250€ to activate your account

You can quit at any time and resume within 30 days. After this period, your data will be deleted.

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Questions? We're glad to help

If you live abroad and do not hold a Citizen Card, you can open your account at one of our representative offices in these countries: Luxembourg, South Africa, the United Kingdom and Switzerland, Brazil (São Paulo and Rio de Janeiro) or at Banque bcp, in France. Don’t forget to bring all the necessary documents.


1. Authenticated copies of the mandatory identification documents for all the account holders and intervening parties.

2. Print and fill in the following forms:
Specific Conditions/Signature Form
Customer Information Form
General Conditions
Standardised Information Form
Fees Information Document
Depository Information Form

The documents may be authenticated by the following entities:
• Local Entities with the Hague Apostille or at the Portuguese Consulate or Embassy.

You need to go to a branch and bring these documents:

ID documents:

Valid ID (one of the following documents):

  • Citizen Card (the only one accepted for opening an account online)
  • Residence permit
  • Passport
  • National ID

Valid taxpayer number (one of the following documents)
  • Citizen Card (the only one accepted for opening an account online)
  • Taxpayer card
  • Taxpayer register
Proof of address (last 12 months):
  • National address (one of the following documents): Tax return statement / Utility invoice
  • International address (one of the following documents): Tax statement issued by the tax authority of the country of residence / Consular document
Proof of professional status (last 6 months)

Employee (one of the following documents):
  • Payslip
  • Employer statement
  • Employment contract
Freelancer (one of the following documents)
  • Recibo verde
  • / Declaration of start of business activity
  • Declaration together with the card issued by the Professional Body
Self-employed (one of the following documents)
  • Certificate of Commercial Registry
  • Company registration
Unemployed (one of the following documents)
  • Declaration of unemployment (Employment Center Registration)
  • Economic Situation Certificate issued by the Parish Council, if not registered in an Employment Center
Student (one of the following documents)
  • Student card
  • Proof of enrollment
  • Declaration of university attendance
  • Proof of payment of fees

Yes, if you prefer, you can visit us at a branch to open your account. Select the nearest branch and bring all necessary documents.


1. Select the Branch of your choice and schedule an appointment with a Manager of the Branch who will provide you with all the information and help you need to open an account.

2. Find out the mandatory identification documents for opening an account.