Key Indicators

NET INCOME
CORE NET INCOME(1)

(1) Core net income = net interest income + net fees and commission income – operating costs.

SHAREHOLDING STRUCTURE(1)

(1) Includes BlackRock, which held a 2.83% of BCP share capital as at 31 December 2017.

Group
5.4 million active Customers
(> 300,000 vs. 2016)
2.5 million active digital Customers
(+16.0% vs. 2016)
Portugal
2.4 million active Customers
(approximately +100,000 vs. 2016)
Individuals: > 220,000 new Customers
Companies: > 16,000 new Customers
Individuals: 790,000 active digital Customers
(+15.1%)
Companies: 99,400 active digital Customers
(+10.8%)

Millennium Network

Canada Commercial protocols USA Commercial protocols Venezuela 1 Representative office Brazil 2 Representative offices Portugal 578 Branches 373 ( * 126 ) Germany 1 Representative office Spain Commercial protocols France Commercial protocols Luxembourg Commercial protocols Poland 355 Branches 325 58 55 United Kingdom 1 Representative office Switzerland 3 Representative offices 1 Branch 1 China 1 Representative office Macao 1 Branch Angola Equity accounted (22.5%) South Africa 1 Representative office Mozambique 103 29 63 186 Branches (*) Includes branches of different networks sharing the same premises. BRANCHES BRANCHES OPERATING ON SATURDAYS BRANCHES WITH DIFFERENTIATED WORKING HOURS ACCESSIBLE BRANCHES FOR PEOPLE WITH PHYSICAL DISABILITIES REPRESENTATION OFFICES COMMERCIAL AGREEMENTS
 
Customers
Internet
Call Centre
Mobile Banking
ATM(1)
POS(2)
Portugal2,441,831655,578211,416310,2171,96353,178
Poland1,642,6041,154,535138,011807,957483-
Switzerland1,890526----
Mozambique1,338,76819,9073,576499,4195049,526
Macao3,462-----

Note: in Portugal are considered Customers/active users those who used Internet, Call Centre or Mobile Banking at least once in the last 90 days.

(1) Automated Teller Machines.

(2) Points of sale.

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