Sustainability
Millennium bcp pursues dynamic strategies appropriate to the renewed challenges imposed by the different Stakeholders with which it is related – Employees, Customers, Shareholders, Suppliers and others. Thus, materializes a business model based on an offer of products and services incorporating social and environmental principles, a continuous and transparent dialogue and the adoption of sustainability policies. These foster a culture of Social Responsability and aim to influence positively the organisation’s value proposition in the long-term, balanced with the well-being of people, the company and communities in which it operates, while preserving natural resources, climate and the environment.
“Besides respecting the United Nations (UN) Global Compact Principles, Millennium bcp is committed to contribute to the achievement of is committed to contributing to the achievement of Sustainable Development Goals, also defined by the UN.”
Relation with Stakeholders
The identification and the ongoing follow-up of the themes considered material by the Stakeholders of Millennium bcp enabled the Bank to know the areas that show better performances within the scope of Sustainability…
Relation with Stakeholders
Materiality Matrix
Identification and integration of expectations
The identification and the ongoing follow-up of the themes considered material by the Stakeholders of Millennium bcp enabled the Bank to know the areas that show better performances within the scope of Sustainability – which need to be consolidated –, but also enabled it to rapidly detect improvement opportunities – which need to be developed – representing a strong contribution for the adoption of an appropriate sustainability strategy adapted to new realities, challenges and requirements.
Thus, Millennium bcp assumes, as an integral part of its business model, the commitment to create social value, developing actions for and with several groups of Stakeholders aiming to, directly and indirectly, contribute to the social development of the countries where it operates.
The strategy of Millennium bcp in terms of Sustainability is translated in the Sustainability Master Plan (SMP), a multi-annual plan of commitments that aggregates a number of actions to be carried out by the Bank. The definition of the actions part of the SMP is based on a balanced relation between the identified relevant material issues, the Bank’s available resources and the economic and market framework existing at the time.
Employees
GEOGRAPHIC DISTRIBUTION
BREAKDOWN BY GENDER
5,839
training actions,
more than 939,000 hours, an average of 59 hours/Employee
Customers
ACTIVE DIGITAL CUSTOMERS
Group | 1,830,546 Internet | |
---|---|---|
1,617,593 Mobile Banking |
Suppliers
86.5%
Local Suppliers
Communities
DONATIONS
Environment
TOTAL ENERGY CONSUMPTION
(1) Includes the cogeneration plant in Portugal; excludes the data centre in Portugal and data from Mozambique.
GHG EMISSIONS(1)
(1) Does not include Mozambique.
MATERIALS CONSUMPTION(1)
(1) Does not include Mozambique.
Highlighted indicators
Economic Responsibility
Social Responsibility
Environmental Responsibility
Economic Responsibility
Group BCP has been developing its activity, in all operations, in a responsible manner towards Employees, Customers, Shareholders, Suppliers and remaining Stakeholders, always guiding its performance by the compliance with internal principles of rigour, the applicable legistation and the regulations issued by the supervision and regulatory authorities.
CUSTOMERS
SHAREHOLDERS
EMPLOYEES
Social Responsibility
BCP Group’s social responsibility policy is materialized in the development of initiatives of social, educational and cultural scope for and with the several groups of Stakeholders aiming at, directly or indirectly, contributing to the development of the countries where it operates.
SOCIETY
EDUCATION
CULTURE
FUNDAÇÃO MILLENNIUM BCP
SUSTAINABLE PRODUCTS AND SERVICES
EMPLOYEE BENEFITS
SUPPLIERS
Environmental Responsibility
The BCP Group has implemented a Sustainability policy that incorporates and promotes a culture of environmental responsibility, aligned with its strategic objectives of technological and digital innovation.